Interactive support is offered free of charge via the SVK Technical Support Forum.
In the support forum you can post technical questions and a member of the support team will respond. You may also interact with other users who may have be able to answer your questions or vice versa.
If you require a prompt response to your technical question we recommend that you purchase hourly, yearly or extended yearly support package:
Support
| Support Package |
Medium |
Response Time |
Hours |
Price (US Dollars) |
| Yearly Extended |
Email* |
Within 1 Hour (Avg) |
9AM-5PM EST [Mon-Sun***] |
$1,020.00 |
| Yearly |
Email* |
Within 3 Hours (Avg) |
9AM-5PM EST [Mon-Fri***] |
$720.00 |
| Hourly |
Email* |
Within 3 Hours (Avg) |
9AM-5PM EST [Mon-Fri***] |
$75.00 @ hour |
| Forum |
Support Forum |
Low |
9AM-5PM EST [Mon-Fri***] |
Free |
NOTE: Yearly & Yearly Extended Support Contracts provides clients with full Product Maintenance. Product Maintenance provides clients with FREE version upgrades to all SVK Software Corp. product licenses that they currently own.
