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SVK Software's Multi-Tenant IP/PBX Solution

Multi-Tenancy refers to a principle in software architecture where a single instance of the software runs on a server, serving multiple client organizations (Tenants). Multi-Tenancy is contrasted with a multi-instance architecture where separate software instances (or hardware systems) are set up for different client organizations.

A Multi-Tenant IP/PBX architecture is one where the IP/PBX is designed to virtually partition its client extensions and configuration into separate organization unit (Tenants) instances.

Our Multi Tenant IP/PBX of choice is the award winning Brekeke IP/PBX Multi Tenant Edition which forms one of the fundamental facets of our Mutli Tenant IP/PBX Solution offering.

SVK Software - Brekeke Hosted IP/PBX Offering

A complete Multi-Tenant IP/PBX Solution includes the following:

- Full Featured Multi-Tenant IP/PBX Server
- Supports Industry standard Session Initiation Protocol (SIP)
- Integrated Billing Server with Tenant & Tenant Group granularity
- Browser based access for :
   > Super Admin
   > Tenant Admin
   > Tenant-Group Admin
   > PBX Users
   > Report Users
   > Complete Support & Maintenance program offering guaranteed response times

Our Multi-Tenant IP/PBX Solution offers Carriers and Service Providers the ability to provide a complete Hosted-IP/PBX offering to their end users. Our integrated RadiusCat Billing Multi-Tenant Edition offers many unique features including provisioning of devices as well complete billing for Tenants and PBX Users.

One very unique feature of the RadiusCat Billing Multi-Tenant Edition is that you have the ability to further sub-divide Tenants into Tenant-Groups. This allows the Tenant Administrator to logically group PBX extensions and administer billing rules at Tenant-Group level or Tenant level.

For example, using the RadiusCat Billing Multi-Tenant Edition, the Tenant Administrator has the ability to logically group phones by department such as Sales, Support, and Accounting. As such the Tenant Administrator can administer billing/usage rules by department and monitor usage by department. This feature gives organizations the ability to clearly track phone usage at the group/department level if required.

Benefits - Multi-Tenant Hosted IP/PBX Solution

Request Hosted Multi-Tenant IP/PBX Solution Demo

Brekeke Software Multi-Tenant IP/PBX Product Page

Hosted IP/PBx Solution Features

Includes SIP Proxy/Registrar Server
Auto Attendant
-Auto Attendant Schedule
-Customizable Guidance File
-Multiple Auto Attendants
Automatic Route Selection (ARS)
-Call Interval Settings
-Customizable (priority, session, destination, callee) Route Selection
-DTMF Generation
-Template Rules for ITSPs and GWs
Automatic Route Selection (ARS) Failover (Call Route Survivability)
Call Forwarding
-Busy/No Answer Call Forwarding
-Call Forwarding Schedule
-Unconditional Call Forwarding
Call Hold
Call Hunting
Call Log
Call Transfer
-Attended Transfer
-Blind Transfer
-Intercom Transfer
-Transfer to Voicemail
Call Monitoring
-Automatic Monitoring
-Supervising Mode
-Silent Monitoring
-Tutor Mode
Call Park
Call Pick Up
-Call Pick Up
-Call Pick Up Group
Call Queue
Call Recording
Call Schedule
Codec Support
-G.711 u-Law, A-Law
-iLBC
-G.729 Standard, Annex A
Conference (Multi-Way Calling)
-Convene Conference
-Invite Attendee
-Multiple Conference Rooms
-Scheduled/Instant Conference
Confirm Call
Direct Inward Dialing (DID)
Forwarding Patterns
Intercom (2-way)
Max Session Setting
Message Waiting Indication (MWI)
Music-On-Hold
-System Default Music-on-Hold
-Personalized Music-on-Hold
Near-End and Far-End NAT traversal
Paging (1-way: Unicast & Multicast)
Public Announce (Broadcasting)
Realtime Call Status View
Redundancy/Survivability
Restore and Backup
Ring Groups (Simultaneous Ringing)
Ringer Time Settings
Transmission Control Protocol (TCP) Support
Voicemail
-Default Greetings
-Customizable Greetings
-Name Recording
-Email Notification
-Voicemail Forwarding
-Voicemail Forwarding to Email
-Recording Comments to Messages
Integrated Multi-Tenant Billing with the following features:
- Billing for Inbound (DID) & Outbound Calls
- Definition Flexible Account Calling Plans
- Operate Tenants/Tenant-Groups as Pre-Paid or Post-Paid Billing
- Define unlimited Rate-Tables (Selling)
- Define unlimited Vendor Rate-Tables (Buying)
- Automated Low-Balance customer email notification
- Generate Invoice and Reports
- Monitor Live Call Activity
- Tenant/Tenant-Group web-based portal access
- Open Database platform for easy 3rd party integration